Scott McInnesFounder and Director, Inspiring Change · 20+ Years Helping Leaders Build Stronger Cultures, More Human Communication and Embed Lasting Change | Founder | Keynote Speaker | Podcast Host

How can you build true human connection at work?

3 Mar 2026 · 1 min

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Two people discuss how organizations can build real human connection at work. They recommend informal coffee chats across departments, especially with executives, to understand what employees actually experience day to day. Even large companies can do this if leadership commits to it.

How can organizations connect with their people in a way that's a bit more human?
Just being able to understand what are they going through and realizing that maybe what we think is ideal isn't what their, their lived everyday experience is. And so having the ability to get to know them, you know, having maybe more of those coffee chats within different groups and departments of the organization where the executive team is coming in and just talking like humans is a really nice place to start. Even in large organizations, that's possible, and it just needs to be committed to and coordinated.