Scott McInnesFounder and Director, Inspiring Change · 20+ Years Helping Leaders Build Stronger Cultures, More Human Communication and Embed Lasting Change | Founder | Keynote Speaker | Podcast Host

Line Manager Effectiveness

2 May 2026 · 0 min

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0:28

In this segment, the speaker highlights line manager effectiveness as a major risk for organizations. Managers are facing increasing expectations from employees to be strong communicators and to handle greater responsibilities. However, many managers lack the necessary communication skills, training, and preparedness, creating a mismatch between what is demanded of them and their current capabilities.

The third risk that we identified is line manager effectiveness. So, exactly what you said. There's this huge ask and expectation on our managers to be good communicators. Employees are asking for it. And the responsibility of the manager is becoming greater and greater. But their skills in communicating and their levels of training and sort of preparedness in how to communicate all that information and that greater responsibility is not matching up to what they're being asked to do.