Scott McInnesFounder and Director, Inspiring Change · 20+ Years Helping Leaders Build Stronger Cultures, More Human Communication and Embed Lasting Change | Founder | Keynote Speaker | Podcast Host

What Skill should you, as a leader, hone?

27 Feb 2026 · 0 min

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0:20

A people leader's most important skill is listening to truly understand others, not to respond or defend. Many leaders fall into reactive listening instead. Deep understanding and genuine connection are what make leadership work.

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