#151 - The Financial Health of Your Dealership in 2020 w/ Jim Rhoads

28 Jan 2026 · 32 min
Episode

28 Jan 2026 · 32 min

0:00

Podcast episode “#151 - The Financial Health of Your Dealership in 2020 w/ Jim Rhoads” (published/created 2021-01-07). Hosts Jeff Watson and Luke Godwin interview BHPH specialist Jim Rhoads to review dealership financial performance in 2020. Retail advice: compile year/quarter DMS or QuickBooks data, focus on net operating income/net profit per sale (not just unit volume), break out quarters to remove anomalies, review operating expense per copy, salaries, rent, PPP forgiveness and tax strategies. Benchmarks discussed: healthy net margins in the teens (15% service goal; 20% net overall is very good; 23–25% excellent). BHPH advice: prioritize collection efficiency and conversion rates (principal collected vs charged-off) as leading cash-flow indicators; typical BHPH conversion observed ~4.5% collected principal and ~2% charged-off principal (roughly 2:1). Emphasis on forecasting from collection-efficiency metrics, distinguishing cash-flow vs paper profit (don’t celebrate at delivery until cash flow is positive). Sponsors/resources: Tax Max (promo code: podcast) and Octane Group (YouTube and consulting resources).

Questions this episode answers

#151 - The Financial Health of Your Dealership in 2020 w/ Jim Rhoads

2021-01-07

Approximately $900,000 in 2019 and $1.03 million in 2020

About 8% net YTD, down from 12% the prior year

Collected principal ~4.5% and charged-off principal ~2% (approximately a 2:1 ratio)

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