Hidden Brain

9 Dec 2024 · 46 min

0:00

Jeff Galak, a marketing researcher at Carnegie Mellon, explains why gifts often disappoint. Givers chase the wow moment while recipients want something useful. Waldfogel's research shows 10-30% of a gift's value is wasted when the giver guesses wrong. The fix: ask what people actually want, or give experiences instead of stuff.

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