A Holistic Approach to Training Your Agency with Jim Welsh of WIS&G

Gets a major one is the holistic approach you have bringing the account managers into this training, bringing the entire agency if you will into this training has been huge for us. You know we were looking for something initially that would really have an impact on our producer group but to take it to the next level and, and and have the account managers, the service group involved, that's been huge for us. And you know we had the producers go through their eight sessions. We had made the operational decision to stagger that a little bit and have the account managers go out a few weeks later. We're just now getting the fruit of that training and so the account managers now are syncing up with what the producers are doing. So you know the high performance team meetings have began to be a major focus of ours and we're already reaping the benefits of those and so bringing those two teams together along with the leadership above them has been huge.