Roger SitkinsFounder & CEO, Sitkins Group, Sitkins Group, Inc. · #1 Agency Results Coach

Accountability = Trust. Every Time. #agencygrowth #insuranceagency #accountabilitymatters

Name: Accountability = Trust. Every Time. #agencygrowth #insuranceagency #accountabilitymatters
Uploaded: 2025-04-07T14:11:35+00:00
Duration: 50 s
Channel: Roger Sitkins
Description: Short YouTube video (creator: Roger Sitkins) arguing that accountability is the basis of trust in professional relationships. In this excerpt Speaker A…

7 Apr 2025 · 1 min

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Short YouTube video (creator: Roger Sitkins) arguing that accountability is the basis of trust in professional relationships. In this excerpt Speaker A emphasizes that even if someone only lapses 1 out of 10 times, you must treat them as if follow-up is required every time—because accountability underpins working trust. The clip frames accountability as vital, not a pejorative, and central to effective collaboration.

Chapters

But one of the things that really stuck out to me specifically about accountability that I think of quite often is if someone has to follow up with you 1 out of 10 times, they have to follow up with you every time. And that's just something that really resonated with me too because accountability, you know, having that trust because that's what it boils down to. You're trusting others to do what they say they're going to do and they're trusting you to do the same. And it's, it's so important and it's, it's not a bad thing. It's not a bad word. And it's, it's, it's vital you have to have it because it really just boils down to trust. And it's difficult to work with anyone if you don't have that trust in your counterpart or the other party. But if you have to follow up with someone 1 out of 10 times, you have to follow up with them every time.