Roger Sitkins talks with Billy Joe about how high performance team meetings save time and improve dynamics in insurance agencies. They discuss concrete ways meetings change how teams work together and manage their schedules.
If you could say there's one thing that you've taken out, whether it's a principle that we have or strategy or process, it could be anything. What jumps out at you most, Billy Joe? Just some of the most impactful things from our relationship together.
I believe that falls 100% in putting in process the high performance team meetings. I think they are hugely valuable alongside the contract. So when we, when we have contracts that we are like, you do this, I do this. And it's very clear. It's easier to have the conversation around. Okay, the salesperson's dabbling in service and not making sales, or the service person isn't doing what they're supposed to be doing. That's been really impactful for us. And because it's time management, it really comes down to people recognizing, oh, yeah, I did stop at your door probably 15 times today. Every time you get disrupted, they say it takes 20 minutes to get back into your routine. If you get disrupted a lot at your door, it's. It's owning your day. You have to own your day. You have to own your time. And the hpts of we meet every Monday. This is what we talk about. This is our rundown of what is the most important. It also makes you feel, as a human, like you're running the show, the show is not running you. So I think a lot of the control and consistency really came across really well for our employees.
