Unlocking Growth: How Tech Strengthens Client Relationships in Insurance

Agree, disagree. What are some of your thoughts on how, how we can leverage our relationships by. By using technology?

Yeah, I think I absolutely agree. It's about enhancing what's already there. We're really in a world where consumers expect instant gratification. Right. If I order something and I don't get tracking messages like I'm like, what happened? Something didn't go through. Through.

That's right.

There's an expectation of instant communication. And the insurance industry is probably one of the furthest industries behind being able to do that in an automated fashion. Can they absolutely do it in a manual fashion? They're not going to keep up. So as agencies get bigger and you go from, oh, my client list used to be a thousand clients and I could fairly well keep up, but Now I got 4,000 and what do I do with that? How do I still keep in communication and that experience happening in a larger volume? And it's. Some of this, honestly is going to either happen to you or with you. And it's a reality that everybody needs to have because the M and a volume between all agencies is happening, which means your client and your policy count is dramatically going up and you have to keep up to it.