Roger Sitkins argues agencies need formal training departments and ongoing development plans, not just initial onboarding. He contrasts old-school 'here's the phone book' hiring with structured training that supports staff as they advance in their careers.
Chapters
Really the training and development plan and that we've got a specific department that is, that is dedicated to providing those resources and putting together those plans to communicate that, you know, we're invested in helping you succeed. It's not really just about bringing you on board and, and then good luck. You know, I remember how I started. It was, here it is, here's the phone book, you know, start calling, and those days are gone, you know, Right. You don't get the great people that way. And then the other piece of it is that not only is there some initial training, but we're also working on some development. So as you get further along in your career, you know, what is it that we're going to be able to provide that can help you grow, you know, help you help you develop? And so that has been very beneficial for us.