Short video/podcast clip where Tim Hubbard lists four behavioral signs that an Airbnb guest will ask for a discount (shopping around; citing another property detail; emphasizing a long-planned special occasion; using the word “at least” when requesting amenities). He advises hosts to respond confidently by reinforcing their property’s value and points viewers to a full episode for more detail.
Chapters
Here are four signs your guest is going to be asking for a discount before they actually ask. Number one, they mentioned they are shopping around or they've got a few other options they've already reached out to. Number two, they take it another step further and they actually mention a specific detail about another property that's not yours. Number three, they jump right to the fact that they're celebrating a very, very special occasion that they've been planning for a really, really long time. And number four, they ask about your am, but they frame it in the way where they say do you at least have X, Y, Z? At least is really the dead giveaway here. They're wanting something more that's not already in your property. Pro tip how do you respond to this? Well, the reality is they found your property because it was already in their search criteria. So respond with confidence. Reinforce the value that your property does offer. And if you're still confused or you think your situation is a little bit different, well, check out the full episode. We'll dive into it and much greater detail.