80% of your guest experience depends on this

Name: 80% of your guest experience depends on this
Uploaded: 2026-02-19T14:56:51+00:00
Duration: 31 s
Channel: Tim Hubbard
Description: A short-term-rental host who's attended 25+ industry conferences breaks down what he learned at the IMN conference in Miami. He focuses on the one thing…

19 Feb 2026 · 1 min

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A short-term-rental host who's attended 25+ industry conferences breaks down what he learned at the IMN conference in Miami. He focuses on the one thing that drives 80% of guest experience, plus current market trends, design ideas, and operational tips that actually move the needle.

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After attending over 25 industry conferences in the short term rental world and spending well over $100,000, I've learned to spot value fast at a conference and I just got back from the IMN conference in Miami. This is my second time attending and this one delivers. I'm excited to share my insights and takeaways with all of you. Things like market trends, design trends, and some operational tips and technology to help you along your short term rental journey. Stay tuned. Let's jump into all.