Actionable Strategies for Better Guest Communication 📧 #shorts #airbnb #airbnbsuperhost #airbnbtips

Name: Actionable Strategies for Better Guest Communication 📧 #shorts #airbnb #airbnbsuperhost #airbnbtips
Uploaded: 2024-09-28T01:30:32+00:00
Duration: 33 s
Channel: Tim Hubbard
Description: Short YouTube video by Tim Hubbard giving actionable advice on guest communication for short-term rentals. The speaker uses an anecdote about a stay in…

28 Sept 2024 · 1 min

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0:33

Short YouTube video by Tim Hubbard giving actionable advice on guest communication for short-term rentals. The speaker uses an anecdote about a stay in Orlando to illustrate proactively offering solutions (e.g., scheduling a time to send someone to fix an obvious problem) rather than asking guests whether they want a fix.

Chapters

The property. I stayed in Orlando, where they also forgot to take out the trash. She had fabulous communication, and she said, oh, I want you to be comfortable. When is a good time for me to send someone back over to check on it? That's a good thing to do, too, if you know that there's something wrong. Instead of asking your guests if they would like you to come by and fix something that's blatantly wrong, it's better just offer it up, right? So you can say, oh, we can send someone over at this time. Does that work for you? So she had really, really, really good communication.