Brian Rothenberg explains how AI is changing guest communications for short-term rentals and boutique hotels. He covers cost savings, better guest experience, and when to use AI instead of human staff.
If you are still relying on human only interaction for your short term rental, your boutique hotel, or your guest communications, well, you are falling behind because the best operators in the world know that AI can increase the guest experience. Hotels are taking advantage of AI and the short term rental industry has lots of options as well. And so we're going to talk about that today. How it's helping cut expenses, improve the guest experience, but also the places where you do not want to be using AI with your short term rental business and why the best hotels and STR operators are using a combination of AI and a human guest experience team to create the ultimate guest experience. Stay tuned. Let's jump into all of that.
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