A short YouTube clip by Tim Hubbard giving practical advice on managing short-term rental (STR) check-outs and how virtual assistants or property managers should handle guest extension requests and overstays. Emphasizes quick action, coordinating with Airbnb or charging guests directly, and preparing for guests who fail to check out on time.
Chapters
I want to talk this week about how having the right virtual assistants can help boost our property performance. All the things that you should be doing with your property after and as your guest is checking out, or things that your property manager should be doing for you if you're not managing your property yourself. So let's jump right in. So sometimes you get a message right before you think your guest is checking out, and it's good news. They're asking for an extension. A lot of times this happens. It's something we need to know how to manage. We need to act quickly. If we have another guest checking in, well, of course we won't be able to do it. But if we don't, then we need to involve Airbnb. Or if we're taking this reservation directly, then we need to make sure that we charge the guests get that extra money, and we'll keep them in our property. That's a great scenario, but sometimes our guests don't check out even when they should. Yeah, they stay after the checkout, and this can create some issues. So we need. So we need to know what to do.