A short YouTube episode by Tim Hubbard in which he recounts a past incident—heavy snow in Tennessee three years earlier—that disrupted guests and travel. He shares practical winter-preparation tips for property managers/hosts to avoid guest chaos and preserve five-star reviews.
My team and I have been through a lot of winners with my properties, and sometimes in the past, we got caught off guard. Three years ago, we had a lot of snow in Tennessee, where we typically don't get a lot of snow, and it caused a lot of chaos with our guests. Their travel plans got disrupted. They actually couldn't even leave our property. And we learned a lot during those few days. And I want to share some of those details in today's episode. Some winter prep tips to make sure you continue to get five star reviews with all of your guests.
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