YouTube video by Tim Hubbard advising hosts generally not to offer discounts to guests who request them; exception: midterm rentals (30+ nights) where discounts may be reasonable because bookings and pricing dynamics differ. The speaker mentions experience handling tens of thousands of reservations and promises strategies to win bookings without broadly discounting.
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When a guest asks you for a discount to stay at your property, should you say yes? Should you say no? Does it depend? And the answer is you should not be giving a discount. In general, we know that this person reached out to you inquiring about your property because it showed up in their search results. That means it was in the right location. It's available for the nights that this guest needs. But I do actually have one exception. My exception would be if this is a midterm rental. So if you're renting for 30 or more, it's really looking at a longer period, much like a long term rental. You typically have lower potential guests looking to book midterm rentals and it's typically for a higher price point. That would be my one exception. And of course that comes down to your judgment. We've handled tens of thousands of reservations and we've got some tricks up our sleeve to help you win those reservations without giving away the discounts. So stay tuned. Let's jump in all of that.