The Impact of Guest Mood on Reviews ✨🤩👌 #shorts #airbnb #airbnbreview #airbnbhostingtips #podcast

Name: The Impact of Guest Mood on Reviews ✨🤩👌 #shorts #airbnb #airbnbreview #airbnbhostingtips #podcast
Uploaded: 2024-09-29T15:45:00+00:00
Duration: 46 s
Channel: Tim Hubbard
Description: Tim Hubbard (speaker) explains that guest mood and personal circumstances (missed flights, life events, etc.) can cause variability in reviews even when…

29 Sept 2024 · 1 min

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0:46

Tim Hubbard (speaker) explains that guest mood and personal circumstances (missed flights, life events, etc.) can cause variability in reviews even when the host's offering is unchanged. He notes these factors are often outside a host's control but suggests there are still actions hosts can take to earn better reviews from guests who arrive in a poor mood.

Chapters

The second reason that we're going to get varying reviews, even though our experience might be set up exactly the same for two guests, is if they just unfortunately show up and they're not in a good mood, or maybe they missed their flight, or maybe they're going through a divorce and they're using your short term rental because they need some space alone. This is the reality, right? We're in the accommodation industry. Hotels have this as well. I know I've talked about this before, but this is just the reality. Sometimes these things are just a little bit out of our control. But don't get your hopes up. There is still something we can do to earn better reviews from these guests that are just not in a good mood or not in a good place in their life as well.