Tim Hubbard identifies indoor slip-and-fall incidents in entryways as the top cause of winter guest injuries, usually from wet feet and melted snow. A checklist helps property owners prevent these accidents, protect guests, and maintain their ratings.
Do you know what the number one cause of winter guest injuries is? It's probably not what you're thinking, and it's probably something that you haven't changed with your property. It slips and falls, but not from outside. Not on the sidewalk, not out on the driveway in your entryway after someone steps through the door with wet feet and some melted snow. That's when it happens. But don't worry. That's what this episode is all about. Making sure that you have set the right expectations and you've gone through the right checklist for your property for the winter season to make sure that your guests continue to leave you. 5 star reviews let's get into it.
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