Short video by Tim Hubbard advising hosts to confirm housekeeping schedules to ensure reliability. Recommends using apps (Breezeway, Turno, Properly) to send notifications and reminders, and to follow up personally if housekeepers don't respond.
Chapters
So how do we solve this issue or challenge of reliability? Well, we need to confirm with our housekeeper or confirm with our housekeeping team that they, in fact, have it on their schedule. And we've double, triple checked. We don't want to wait till the last minute, the last second, because it might be too late. Right. So this is one of the things we love about using an application like Breezeway or Turno or Proper Ly is because it notifies the housekeepers for us. You can have it send them a text message, we can have it send them email reminders. But if they're not responding, we need to make sure that we're there to double check. Hey, we haven't heard from you. We've got a checkout on Thursday. We just want to triple check that you're going to be there and you got on your schedule.