This content was created by Tim Hubbard. This content was uploaded by Tim Hubbard. This is a YouTube video titled "Why I Stopped Using Booking.com" featuring Tim Hubbard discussing his negative experiences with booking.com due to issues with invalid payments and guest interactions.
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In a nutshell, the reason why I've stopped using booking.com for the second time is that we get a lot of invalid payments. We get people giving us credit cards that don't have. They have insufficient funds or whatever it is. I feel like there's more ways that people have figured out how to kind of trick the booking.com system. So we just had a lot of experience, bad experience with guests and invalid cards and trying to call them, and then the contact was an invalid number. It just became quite difficult. So that's the big reason that we're not using them now. But it doesn't mean that they're not right for you.