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In this brief monologue, Susan Britton MCC reflects on a Seth Godin quote that claims everyone acts exactly right from their own perspective. She explains that human behavior is driven by a combination of learned beliefs, neurocircuitry, and neurochemistry—including fight‑or‑flight states. Britton argues that coaches can recognize these internal drivers in themselves and their clients, and that leaders can use this understanding to interpret seemingly irrational employee actions as logical outcomes of each person’s brain wiring and chemical state.

Chapters

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