Susan Britton MCCICF Award-Winning Coach Educator, Neuroscience-Informed ICF/SHRM Coach Training, INSEAD Executive Masters in Change, Advocate for Evolutionary Shift from “Red Zone” to “Blue Zone” for Leaders, Coaches & Fellow Humans

How Leaders Can Use Coaching

Name: How Leaders Can Use Coaching
Uploaded: 2026-01-09T06:00:36+00:00
Duration: 52 s
Channel: Susan Britton MCC
Description: In this excerpt, the speaker emphasizes that leaders must explicitly communicate expectations to prevent stress and mistrust within their teams. When…

9 Jan 2026 · 1 min

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In this excerpt, the speaker emphasizes that leaders must explicitly communicate expectations to prevent stress and mistrust within their teams. When leaders fail to set clear expectations, it creates a "red zone" of stress, undermining trust across organizational layers. The speaker also notes that leaders set the overall tone for the company, which differs from a coach’s role of holding space, yet coaching skills can be applied within leadership to improve structure, tone, and trust.

Chapters

Directing, so important for sharing existing expectations. If the leader doesn't share the clear expectations, that creates so much red zone stress for the team. That I would say is probably the most consistent thing I hear from leaders of leaders right now. Their inability to set that tone for their team because their leader isn't setting it for them really takes down the level of trust possible. For the whole team structure and layers. And then providing the structure, that's really important too. Leaders get to set the tone and there are pieces of the tone that are also set for the company. So those are elements that are unique to leading that might look different from like a coach showing up, holding a space, but we can bring the coaching skills into the leadership space as well, uh, in so many areas.