Susan Britton MCC breaks down ICF PCC Marker 7.8: coaches should aim for clients to speak 80% of the time, coaches 20%. Newer coaches might start with a 40-60 split. Use Otter or similar tools to track speaking percentages from recordings and catch yourself talking too much.
Okay, sun is in full force. Let me find some shade. Here we go. So Susan, finishing up the tips for the ICF #7 Evokes Awareness PCC markers. I'm on to #7.8 now, and #7.8 has to do with giving the client the bulk of the conversation. So it's where the coach lets the client do the majority of the talking. And I've been talking about getting transcripts with permission and looking at your recordings, and we use Otter a lot for our Transcripts and Otter and most of these transcription softwares will tell you what percentage of the time that people spoke. I actually aim for 20-80% where 20% of my speaking is the coach, 80% is the client. Sometimes when people are starting out, it's more like a 40-60% coach-client, 30-70% coach-client. So look at those percentages and figure out, like, am I talking too much?
Susan’s ICF Educator Award | The Heart Behind the Impact Katy Montgomery, PCC
