1:08

In this introductory monologue, coaching instructor Jennifer James (PCC) shares her personal journey and philosophy around coaching. She describes how coaching has been an unofficial part of her career and now feels thrilled to coach formally. Her teaching style is described as approachable and learner‑centered, rooted in remembering what it felt like to be in the learner’s seat. She emphasizes the power of peer support, where individuals lift each other up and focus on strengths. James highlights that adopting a coach mindset improves her listening skills, allowing the client to lead the conversation. She stresses that coaching is not about the coach but about empowering the client, replacing self‑doubt with an internal voice of strength and confidence.

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