Name The Elephant In The Room
3 Sept 2019 · 1 min

0:51
Susan Britton explains why coaches must address the unspoken tension both coach and client sense. Ignoring it erodes trust. She offers two moves: name it directly (

Susan Britton explains why coaches must address the unspoken tension both coach and client sense. Ignoring it erodes trust. She offers two moves: name it directly (
There's always an elephant in the room. There's always sort of this sacred cow that's just not supposed to be addressed. And you know it's there, your client knows it's there, and if you don't bring it up, there's kind of a lack of trust that happens between you and the client. Or there's a lack of confidence in the client in you as coach because that client, he or she knows that you're afraid to bring it up. So bring up the elephant in the room. You could even say, so I guess the elephant in the room is X, and fill in the blank with X. Or you could invite the client to say, with a question, so what's the elephant in the room that needs to get named? Either way, you are opening up new territory, walking into an area that perhaps no one else is willing to or wants to address with that particular leader client. Coach on!

Susan’s ICF Educator Award | The Heart Behind the Impact Katy Montgomery, PCC