Susan Britton MCCICF Award-Winning Coach Educator, Neuroscience-Informed ICF/SHRM Coach Training, INSEAD Executive Masters in Change, Advocate for Evolutionary Shift from “Red Zone” to “Blue Zone” for Leaders, Coaches & Fellow Humans

The Stats for Leader as Coach

Name: The Stats for Leader as Coach
Uploaded: 2025-12-26T06:00:21+00:00
Duration: 55 s
Channel: Susan Britton MCC
Description: In this segment of the video, the speakers discuss the powerful impact that a coaching approach by leaders can have on employee well‑being, productivity…

26 Dec 2025 · 1 min

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In this segment of the video, the speakers discuss the powerful impact that a coaching approach by leaders can have on employee well‑being, productivity, and overall organizational effectiveness. They then explore why many leaders default to an expert mindset instead of coaching, attributing it to neuroscience: existing neural pathways make it easier to rely on familiar expert behaviors, and shifting to a curiosity‑driven, coaching stance requires creating new pathways—a challenging process for those who have built their careers as subject‑matter experts.

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We know that leaders taking a coach approach can have a huge impact on employee well-being, productivity, and overall organizational effectiveness. Jessica, that's why we care.
So from that place, like, huge value here to a coaching approach. Why would we not coach? And a lot of that comes down to the neuroscience. We have neural pathways that we've built, and it's so much easier to utilize a neural pathway that exists than to create a new one. The way industry has typically worked is you come in as an individual contributor, you are required to be an expert, and that's the way to show up. And then as you grow into leadership, it's hard to then do the work to undo showing up primarily as the expert in order to go to curiosity and expand your team so that they're owning and leading themselves.