Leaders who coach without asking first can frustrate team members who need direct answers instead. When someone wants guidance, not questions, coaching feels like avoidance. Get agreement before you shift into coach mode.
I think where it becomes problematic if we use coaching without communicating it is if the person we are using coaching on is not wanting to be coached. So we talked about this a little about like if a team member that a leader is leading needs to be led, needs to be directed, and the leader just shows up in coaching without asking what does the team member need, that's a really frustrating experience for the team member. It feels like either the leader is not willing to take responsibility or ownership themself or to play their role that they're being looked to. And it also can feel just like disconnected.
Susan’s ICF Educator Award | The Heart Behind the Impact Katy Montgomery, PCC
