1:16

In this segment, Susan Britton MCC introduces the brain’s role in human resistance to change, attributing it to cognitive dissonance. She defines cognitive dissonance as a clash between attitudes/beliefs and actions, using smoking as a clear illustration: a smoker knows smoking is harmful yet continues the behavior, creating internal conflict. She emphasizes that this dissonance is experienced physically as tension, which drains the energy needed for change. Susan signals that deeper exploration of tools to address this will follow later in the series.

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