A short YouTube monologue (by Tanya Hughes) advising insurance agents on how to respond when a client refuses to provide their Social Security number. The speaker frames the refusal as a "smokescreen" rooted in distrust, explains that a Social Security number is required to verify identity and prevent fraudulent policies, and uses personal licensing and reputation risk as credibility to persuade clients to comply.
First of all, it really is a smokescreen because they feel like they can't trust you. I get it, too. First of all, let me tell you why you need a Social Security. I will tell them. I'll be very honest with them. If something happens to them, like, I can speak from experience. The first thing they're going to ask for is a Social Security number. You wouldn't want someone else to have a policy on you. You want it on you. This is to verify your identity. You can look up my license, you can actually pull it up and go to the state website and look everything up on me. If I had any kind of. Any kind of fraud, any kind of, anything on misdemeanors, anything like that, felonies, I can't do what I do for $89, I would never put my. My family's life on the line where I could never write business again. If I did something wrong, I could never write insurance again. You could take my ability to provide for my family away. And the thing is, is how you come back is everything. You got to be strong. But when you come back strong, you validate. You understand how they're coming, where they're coming from. You understand the. They're fraud. You understand that, right? And you just need to reiterate. Listen, I'm not here for today. I'm here for one of the hardest days of your family's life.
