Client is Driving
2 Jan 2026 · 1 min

0:56
Tanya Hughes calls a client who's driving and asks them to pull over. She needs their full attention for an important conversation about protecting loved ones and being there for the hardest days.

Tanya Hughes calls a client who's driving and asks them to pull over. She needs their full attention for an important conversation about protecting loved ones and being there for the hardest days.
In the car? Yeah. Oh, my gosh. I get those all the time. I'm like, listen, I need to. I do have to verify my identity with you. Could you do me a favor? I, like, I'm protecting you. Like, if you die and I don't want to be the reason for you to die today, I'll say that. Can you please move over and at least, like, pull over on the side of the road? Because this is really important and I want to make sure I'm going to give you 100 of my attention. I need you to do the same. Could you do that for me? It's like, man, I just don't have time. I completely understand that you don't have time right now. When's a better time that we can set up that you'll really to really focus on? Because I'm not here for today. I'm here for the hardest days of your life. And I know the reason you are looking at this is you want to protect the people you love and care about. Is that right? Yes. Okay. So could you either pull over so that I can go verify my identity. Identity and we can go through the process here. I won't take a lot of your time. Okay. Or can we reschedule another time where you can be more focused so that I can make sure I'm doing my best for you? Because I can't give my best for you if I don't understand where you're coming from.