A short monologue (YouTube) by Tanya Hughes explaining that individuals are not required to take protective measures for themselves against illness or death; the speaker’s role is to inform clients so they can make their own decisions. The piece emphasizes informed choice and clarifies that no action is mandatory.
Another question that you're going to run into while dialing on the phone is, is this required? The answer is no. When I tell a client you're not required to protect yourself upon illness or death, the bank would much rather prefer that you pass away and get to keep your property. My job is to go over that information and educate you so you can make the best decision available. That's all I do. So, no, you're not required to do anything. My job is just to get the information to you.
