The need for more consultation around digital ID in the UK

7 Jun 2023 · 1 min

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The UK's digital ID plans face public mistrust because the government hasn't properly consulted people about them. Identity is personal and emotional, so moving it online triggers strong resistance. Real dialogue is needed to rebuild trust.

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Mistrust is certainly at the fore of so much of the debate, so much of the discourse when it comes to digital ID currently, and that's completely understandable. Understandable because there's been so little, if any, public engagement. So why, why should the public care? Why should the public feel any connection or any positivity around something that they haven't been consulted, engaged with. And I think there's really good lessons from recent history on this. So ID is so emotive and understandable, and if you put it into digital ID, it fires up all kinds of images in people's minds, again, understandably.