Tim Davies on building chatbots trained with team info and personality traits so they can talk to customers and write emails. Some already outperform humans. Soon they might look and sound like your actual staff.
So we've just tried to cheat the process a little bit, give enough information to these chatbots that they're trained in understanding the roles that the team members have. Yeah. Understand some of the character traits to come across sarcastic at the right time. Ultimately, getting an email back to the team saying, we've had this conversation with this person. This is what they need. It's almost like it does better work than a human can do. So will we get to the point where Bespoke Norfolk's chatbots look like them, sound like them? I like a interactive video call with somebody. Yes, we will.
EP 60: Why Founders Become the Bottleneck — And How AI Changes Everything | Thea Brook
