Tim DaviesCEO Projekt Rising - The expert AI partner for SMEs

Why Some Clients Prefer Smaller Firms

27 Mar 2026 · 0 min

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In this brief monologue, the speaker highlights a trend where large, often American-funded corporate IT firms are acquiring managed service providers (MSPs). Over the past two quarters, the speaker’s firm has gained 14 new clients who specifically chose to work with a smaller business after their previous MSP was bought out. The speaker emphasizes that clients prefer the personal touch and flexibility of smaller firms, positioning their own relatively small team as an attractive alternative to the impersonal nature of big corporate providers.

there's some huge corporate IT, American-funded, obviously, firms that are going around picking up a lot of MSPs. I would say in the last two, yeah, last two quarters, I reckon we've had 14 new clients off one of these firms that just got bought out purely for the fact that they don't want to deal with these huge corporates. They want to deal with sort of smaller businesses. You know, we're a relatively small team, I suppose, in the grand scheme of things.