A live-stream segment where TJ Walker and several speakers discuss how outgoing voicemail messages affect personal branding and business credibility. Key points: generic voicemail greetings create doubt; callers may question whether they reached the right number or whether the business is real; TJ Walker recommends recording a short, personal voicemail stating your name and company in your own voice (not an assistant-style message) to convey professionalism and increase trust—especially important for small businesses seeking larger clients.
Chapters
What does your outgoing voicemail message say about your own personal communication? These days, personal communication isn't just what.
Comes out of your mouth face to face.
It's not what you're wearing. It's any opportunity people have to hear.
Watch, see anything about you that represents you.
Now, I see a lot of people who may have nice blogs, may always be dressed immaculately, may be articulate, and.
Yet you call them up and their.
Voicemail just has the generic greeting, leave.
A message, you have reached 917-blah-blah, blah, blah.
The first reaction is, uh, oh, did.
I dial the right number?
So they're instantly forcing me into doubt.
Then I have to check that I.
Get the right number. And then it's, is this the home number, personal number?
Is this office, or is this a real business?
All these doubts go through my head.
Now, some of you can say, well, Tita, you're an old timer.
Young kids today don't call. They text.
Maybe, maybe not. But in many, many businesses, if people.
Want to hire you and spend real.
Money on you, they're going to call, especially if there's an emergency or a drastic need for your service or product. And I happen to believe that you.
Send a very strong message to the.
Marketplace if you have no outgoing voicemail message that says who you are and what your business is. Now, it doesn't have to be some long sales pitch.
You don't have to have a tagline.
But just your name, the name of your company so that people know they've gotten to the right place. That's all it is. And I would recommend put it in your own voice.
Something I hear generally with older men.
Is a female's coming on and it's their assistant, and it makes it seem.
Like they're trying to be the king of England.
Use your own voice for your voicemail message. You'll come across professional. People will realize they got the right person, And I believe it helps further establish your brand.
I do believe that many small businesses.
Ruin their chances of doing business with larger businesses by not having voicemail.
I work with small businesses and I.
Work with large businesses.
And I can tell you big businesses.
Don'T want to rely on contractors who seem flaky.
They don't want to rely on vendors.
Who seem like they could go out.
Of business at any moment and aren't.
Really serious about the business they're in.
If you don't have a voicemail message.
That states your name, end your business.
You are not going to be seen as serious by a lot of the market.