Unlocking the Future: Digital Clones Revolutionizing Customer Interaction

TJ Walker discusses video-based digital clones that companies are testing to train employees and customers. A pickleball-club chain built a clone that ingests scheduling and training content to act as an instructor via voice and video. Video clones feel more like a live Zoom call than text or audio versions, and perceived value is higher.
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What do you think it's going to take to make it really penetrate public consciousness? Well, the thing is its own thing. So what I'm working on is more enterprise level. So I'm actually talking with a pickleball company to where they have clubs all over the country to where we can interface with their scheduling, with their training. So they've got employee training videos and all that kind of content for how to operate us a specific program like it's Christmas at club and they've got a program for that. The clone can absorb all that stuff and then be the instructor and then be available not only for employees but also ultimately customers to be able to interface with the system just using voice. So I think that is really when that takes off and more and more people are getting used to interacting. You know, we wouldn't, we might not necessarily call that a clone. We might, you know, we come up with another name other than Chatbot, because Chatbot is just damn dumb. Is a dumb clone. So. Well, I think, I think of just that as text and I can't get excited. Yeah, been around forever. No, I, I personally can't get excited about audio because I think of, you know, voicemail hell and, you know, big banks have had it. But to me, the video is what makes it seem like a live zoom call. And people are already used to paying, whether it's a lawyer or a management consultant or, you know, they might pay about $501,000 an hour for a live Zoom call with a recognized expert. So to me, that's, that's the highest value and that's why I've focused really all my energy on promoting the video clone as opposed to text and call. I agree with you and I think we're going to get there. I tell you what I mean. Microsoft invested billions into OpenAI. If they don't adopt that into LinkedIn, I don't know why they invested the money right now, whether they'll. And of course they be able to get access to this type of technology. I mean, so I'm, I'm, I'm looking forward to that. But I agree with you. I think ultimately we're going to be able to create digital versions of us that represent us at such a level to where people will be able to pay high dollar for accessing that information yourself. Cc, he has a number of different versions of his clone. You can check those out@cloneyourself.cc and you've created a platform to help people, institutions, enterprises, sort of enter this whole field of digital cloning. I mean, to me, it's just so obvious that anyone with customer support, I don't know why you wouldn't want to make it easier on your customers rather than having to sort through some big, long FAQ or go through all these web pages or research a white paper to just be able to talk to their cell phone or their computer and ask a question in their language and have instantly come back to them. To me, it's obvious that that is something that would be a good thing for that.
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