TJ Walker explains why speakers use verbal tics like "you know"—typically from discomfort or self-consciousness during formal speech, presentations, interviews, or voicemails—and advises that speakers can pause instead of filling silence. The clip introduces that the course will provide practical techniques to address this habit.
Chapters
So why do people say, you know, a lot of times, in my experience, people only do it when they're feeling uncomfortable, when they're giving a speech, a presentation, doing a media interview, leaving a voicemail, something that takes them out of their normal conversational mode. And what's happening is they're self conscious and they're thinking, uh oh, everybody's looking at me. How do I fill up this empty space? I don't want it to be an awkward silence. That's when people do it. It's important to realize you don't have to fill up the sound. You can simply pause. This course is going to give you even more techniques of how to do it. Sounds easy when I say it, but I want to give you a lot more practical tips to solve this problem.