Tom Krieglstein explains that only 7% of communication comes from words, while 93% relies on body language, facial expressions, and tone. Written messages strip away these physical cues, making simple phrases easy to misinterpret. Face-to-face meetings let you catch the subtle signals that prevent confusion.
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Did you know that only 7% of our communication is actually conveyed through the words we say? That's right. A whopping 93% is nonverbal. Or the tone, as Robert Putin put it in his book, his famous book, Better Together. He says that written messages lack the physical expression and gestures that are so important in these face to face conversations that we're missing out on. Think about it. When we rely solely on communication, written communication, we miss out on crucial context and clues help us understand. So a simple phrase can be misinterpreted, which will lead to confusion and misunderstanding. So we need to make it a point to meet face to face. So we pick up on those subtle languages, the body language, the tone of the voice that help us to understand each other better. So you, me, let's make a commitment. Let's meet face to face more often.