Tom KrieglsteinFounder, Global Keynote Speaker, Swift Kick Leadership · Founder and Award-Winning Keynote Speaker at Swift Kick Leadership

Food Service People are Unsung Heros in our Communities #UnsungHeroes#CommunityEngagement

Name: Food Service People are Unsung Heros in our Communities #UnsungHeroes#CommunityEngagement
Uploaded: 2023-10-11T22:00:14+00:00
Duration: 58 s
Channel: Tom Krieglstein
Description: In a talk at Queensborough Community College, Tom Krieglstein recounts observing a food service employee who, while preparing treats, continuously…

11 Oct 2023 · 1 min

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In a talk at Queensborough Community College, Tom Krieglstein recounts observing a food service employee who, while preparing treats, continuously smiled, laughed, and engaged with students. He notes that the students responded positively, illustrating how food service staff interact with many community members daily. Krieglstein argues that these workers are "unsung heroes" because their mood can spread through emotional contagion, influencing the broader campus atmosphere. He urges listeners to recognize and appreciate these staff members so their positive affect can ripple throughout the community.

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I was recently speaking at Queensborough Community College, and in the back of the room, the food service lady was back there kind of setting up treats and everything, and she kept watching the program, and she was laughing and smiling, which kind of warmed my heart. But throughout the whole time she was serving the students, she was laughing, smiling, engaging with them. And I noticed the students interacted back with her. And it got me thinking about how the food service people in our communities, at our college campuses, at our schools, at our organizations, that they are the unsung heroes of engagement because they interact with so many people in your community throughout the day, so that if they're in a good mood, they're gonna. They're gonna make it contagious to someone else. Because remember, there's that thing called emotional contagion, which our mood passes on to others. So think about those people and how you can make them feel more appreciated so they pass it on to the rest of your community.