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In this segment, the speaker emphasizes that humans are biologically wired for social connection and cites extensive research confirming the value of these bonds. Despite the proliferation of technology intended to ease social interaction, the speaker observes that creating genuine human‑to‑human moments now requires more deliberate effort and consciousness. Drawing on 13 years of experience, the speaker’s team has traveled worldwide to train leaders in colleges, corporations, and nonprofits on building cultures where everyone feels welcome, connected, and engaged.

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