Tom Krieglstein argues that treating people like robots misses what makes them human. We're driven by emotions, fears, hopes, and dreams, not logic alone. Empathy, not mechanical thinking, is what actually works in how we connect.
Chapters
Please tell me I'm not the only one who has had a situation where you're interacting with another human being. And the thought that goes through my. My head at that moment is, why are you not responding to me in a very logical way? Well, there's a reason for that. Because humans aren't robots. They are. Drumroll Humans. I know. And because they're humans, they are filled with the same set of emotions, fears, hopes, anxieties, dreams, prejudices, motivations, pride, vanity, that you and I and every other human is here in this world. So next time you interact with someone, don't expect them to give an input in and an output out, because they are not a robot. They are a human, just like you and I.