Tom Krieglstein shows how to end feedback conversations with hope. Highlight what someone does well, express confidence they can improve, and use specific encouraging language. Balancing praise with constructive suggestions makes feedback land better and keeps people motivated to grow.
Here are ways you can keep the balance and ensure the message lands safely with the person you're trying to give the feedback to. Tip number seven and that is to end on a positive note. Always end the feedback session on a positive note. Good job. Highlight their strengths and express your confidence in their ability to grow and improve. For example, I really appreciate your openness to this conversation. I know it's not easy, but I've seen you tackle challenges head on before and I'm confident you'll excel here too. While it's critical to address areas of improvement, highlighting what someone does well can make that feedback more receivable and more motivating. For example, your ability to close deals has significantly contributed to our quarterly goals, and focusing on timely paperwork submission could enhance us even further. See what I did? Yes. This offers a balanced view that acknowledges the strengths while pointing out those areas of growth.
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