A robot "attacked" a customer in a Russian store, and the truth is more interesting than the video.
20 Sept 2026 · 1 min
0:35
In this video, Dan Novaes investigates a widely shared clip that appears to show a service robot violently confronting a customer in a Russian retail store. He provides the full context of the incident, including the robot model, its programming, and the store’s safety protocols, revealing that the robot’s actions were a misinterpretation of a routine safety response rather than an intentional attack. Novaes also critiques the media’s sensationalist framing, discusses the technical limits of current service robots, and reflects on how such incidents shape public perception of AI and automation in everyday environments.
