Michelle and Will Humphreys explain why handing off a task without a deadline or clear scope is dumping, not delegating. Real delegation means showing the finished product and asking specific questions: when is it due, how long should it take, how often, what exactly do you need.
Chapters
Michelle, what do you think the difference is between delegation and dumping? Delegation and dumping is very distinct in the fact that delegation.
Is explicit with.
Instructions and it is.
Very spelled out.
On exactly what done looks like. So you're like painting done the exact product of the end in mind, in mind, like the ideal scene.
What does it look like to have.
This completed.
Activity, process.
Whatever that work is being done? You know, maybe system meeting, rhythm, whatever it is, it's actually outlined specifically. Dumping is a.
Fly by, like, hey.
I need you to do that. And it's like there's no deadline attached, there's no specifics. So people are left to assume kind.
Of what that.
Leader or that person that kind of did.
That fly by.
Dumping.
Right, is like.
Asking of them, like, well, do they want it tomorrow? Do they want it yesterday? Do they want it next week? How much time do I have to do it? Am I spending a week on it?
Is this two hours?
Right? Like, those are the types of things.
That are really.
Helpful in like the delegation versus dumping phase. You know, Bernie Brown calls it painting it done. Like, what does a done finished product look like? If you're asking for me to pull stats, is that.
Bi weekly, is that.
Monthly, is that year over year stats, things like that, that are helpful in aiding our team members on what really is needed and wanted from them. Yeah, that's a big separation.
