Building Success by Listening to Customers 🔊

So our goal is one location each year. So again in 2025, August, September time frame, we will be doing this all over again. Every time we add a new location, there are so many ideas and ways that we can help families. Right. So one of the other things that we had started to offer earlier this year was aquatic therapy, where we had partnered with a local swimming pool aquatic center to offer that services where our therapist went in and provided those services. So our goal is one center, one clinic every year in a new location where we can now help another service area in the community and then also looking at the need of what is needed. So again, adding other disciplines and or services to help the community better.

I love the vision like location a year. That's a very challenging but doable goal because you're not saying five clinics next year and you're going one per year. Giving yourself space to learn and grow. How you said something about listening to what your your clients want. How does that look for you? Like what do you guys do to gather feedback from your customers?