Will Humphreys talks to an entrepreneur who pivoted during a hurricane, spent savings to pay staff and help the community, and upset referral sources in the process. Humphreys calls it disruptive and courageous, and asks how they built such committed leaders.
Chapters
And the way I was inspired by that, that you were going to pay your people, go out there and cut down trees and take patients to their appointments and donate supplies, and that you were going through your savings not knowing what the outcome was in the middle of a pivot of your business model. I mean, you're very successful during that time frame though. It was scary. You were, I remember, like just from a sheer book of business perspective, if the hurricane hadn't hit, your volume of business was going to shrink dramatically. You are offending some of your referral sources like you are. When we say disrupt, we're not talking about comfortable change. We're talking about massive discomfort in the dream, in their vision of a better future for all. So now you're kind of in. I mean, you're definitely, like you said, still there. An entrepreneur's work is never done. But from where I'm sitting, you're there. Look at your business now. It is an inspiration to see not just what you've overcome, but how your purpose and your vision have helped you develop something that's so different that I believe it's a model for the industry. So, you know, as you look at like my question to you now. I'm listening. I always think about it from my rock stars perspective. What are. What they're thinking and asking is how. How did you develop leaders that like, shared your purpose and vision and like, are so dedicated? Because honestly, your group of leaders are some of the best dedicated leaders I've seen of any company I've coached with. And I've worked with over 300 practices in the last five.
