A company saved $250,000 a year by switching to virtual assistants and got better patient outcomes than before. They post bios for each VA so patients know who they're talking to, and treat them as family rather than outsourced labor.
Questions this video answers
Over $250,000 per year ("over a quarter of a million dollars a year").
So he is saving over a quarter of a million dollars a year. How are his results? Are they the same as having Americans worse or better?
Oh, better. They. They absolutely love their VAs. All of their patients, like, get to know each one of them. Oh, something cool that they do. They. They put bios up of all of their VAs for each one of the locations. So their patients are involved.
This company was such a great company to do this with because they understand culture. They really brought these VAs in.
Yeah.
Like, and introduced them as equals. And family members.
Like they are, they adore and love their team, and they are pulling so many families out of poverty, and they know that. And they're able to help all these families in the Philippines. And these team members of theirs, they are a part of the family of that, that partner.