Will Humphreys argues that a business owner's top priority should be their team, emphasizing that team development is intentionally difficult but rewarding. He highlights the value of having a coach to manage human-relationship challenges, notes recurring interpersonal patterns in businesses, and frames employee retention as "recruiting insurance"—meaning strong relationships reduce the need to recruit.
As a business owner, our first focus should be on that team more than anything else. And you said that, like, hey, regardless of anything else, you could have. Your attention on that team is number one. I agree totally. Right, we just drop the mic there. We should. We should end the episode. The team thing is so important to be developing that. And it's. It turns into this really fun journey. But at first it's intentionally hard because no one's good at it naturally. At least not in my world.
And that's where I think, for me, by the way, Michael, having a coach was really big for that. Yeah. We were talking about human relationships. So having somebody who's been in those circumstances, they don't know the people directly, but we. You know how this is. After you own a business long enough, you see the same eyes and other people. I think I just quoted Star Wars.
They're in that temple. Ray is in there, and he goes. When you spin around as long as I have, you see the same eyes and other people. It's true, though. You see these people coming into your business, you're like, okay, here we go. Yeah. Or, oh, yes, here we go. And so you can help coach people through those elemental, you know, discussions. Because the. Yeah, the human relationship part. I always tell people this too. Michael. Retaining is recruiting insurance. Oh, yeah. So retaining. Learning how to retain, you know, those people by having those relationships. You don't have to recruit when you have these amazing people working for you.
