How to Redefine Therapy through Empathy

I want you to feel like, oh, my gosh, maybe this was really hard just to come to therapy. And maybe you need to take a second in the bathroom and just, like, catch your breath. And we've got mints, we've got deodorant, we've got, you know, toothpicks. We've got it. Like, we care about you and we care about where you are in this journey in your life, and we want you to feel important because you are.

So it takes a degree of empathy, of understanding what that's like and what's so cool. Listen, I had, you know, a handful of practices for decades. Like, it never occurred to me that the person I was working on all day as a therapist, who I was helping deal with post op stuff, and I'm talking to them about their bathroom experience and how they transition off of commodes and whatever, that was very top of mind for me functionally. But apart from having a bar for them to use to hold on to, I never thought about the emotional impact of having those details dialed in until I used the restroom at your open house.